Shipping Policy

We at Meds247online.com guarantee to course your order within 24 hours of placing the confirmed order. But, however orders placed on Saturdays, Sundays and Postal holidays would be placed on the next instant trade day. Once the products are shipped from our end, the customer will receive an e-mail which will provide all the information related to the ordered product including the tracking number. We also provide you an estimate time for the delivery of the products. We also urge our customer to contact us straight away if they don’t take delivery of the shipment within the specific time provided by us. We would immediately reship the product provided there is an error from our side. (Please refer to our refund policies for further details)

•             Meds247online.com will provide customers with a unique tracking so that the customers can track their shipment online.

•             We at Meds247online.com treat customer privacy as utmost important so all the medicines ordered from us would be packed and delivered in a tactful package. The content of the parcel would only be known if the parcel is opened.

 •             Meds247online.com reserved the right to change or discontinue the free shipping policy offer at any time.

 •             We don’t ship any product to P.O Boxes, so we urge customers to provide us with physical address so that the delivery process does not face any hassles.

 •             Meds247online.com would not be accountable for any partial or misdirected addresses provided by the customer, so we recommend the customers to fill up with accurate and applicable information while signing up.

 •             We ship the product only after a final authentication is done from our team. An e-mail notification would be sent to the customers once the order is placed so the customer needs to save this email for any further announcement with us associated to the queries of their order.

 

Refund Policy

We at Meds247online.com have always maintained transparency in all the business deal done by our customers and end-users. It is our unremitting strive to make available the best products at a very reasonable price. Our refund policies itself reveals the effort we put in order to achieve customer satisfaction and win over the trust of our esteemed customers.

 •             Meds247online.com provides you 100% refund for

     o        Deferred delivery of products

     o        Delivery of defective or damaged products

•             Meds247online.com will reship your products if

     o        You have any dissatisfaction with the product or our services

     o        Delivery of defective or damaged products

     o        Product not received due to an address error from our side

     o        Delivery of wrong products due to our system error.

 

No need to return the wrong products 

•             In case there is delivery of wrong product from our side, the customer need not return the product. On placing a further request, we will ship the products free of cost.

Cancellations

•             A customer is allowed to cancel the order within 24 hours of placing the order provided the products are not dispatched from our end.

How to obtain refund/reshipment          

We have made this process quite simple and customer friendly. One just needs to follow these steps

     •        The customer has to contact the customer care team either through email or call us on our toll free number and state his case

     •        The customer needs to mention the order number (tracking number) and reason for cancellation of the order.

     •        The customer care team will check the status and update the customer online

     •        Refund will be initiated if the order has not been dispatched.